Notifications

Leemu Support

Last Update 7 months ago

Leemu OKR's notification system keeps you informed about important updates, reminders, and activities. This guide explains all notification types and how to manage them.Notification Types1. Check-in Reminders

When Triggered:

  • Based on check-in interval (weekly, bi-weekly, monthly)
  • Day before check-in is due
  • On the day check-in is due
  • When check-in is overdue

What It Contains:

  • Key result title
  • Objective it belongs to
  • Last check-in date
  • Quick link to check-in form

Purpose: Ensure regular progress updates

2. Assignment Notifications

When Triggered:

  • New objective assigned to you
  • New key result assigned to you
  • Added as collaborator
  • Role change in objective

What It Contains:

  • Objective/key result title
  • Who assigned it
  • Due date
  • Link to view details

Purpose: Inform about new responsibilities

3. Deadline Reminders

When Triggered:

  • 1 week before deadline
  • 3 days before deadline
  • 1 day before deadline
  • On deadline day

What It Contains:

  • Objective/key result title
  • Days until deadline
  • Current progress
  • Link to objective

Purpose: Prevent missing important deadlines

4. Comment Mentions

When Triggered:

  • Someone mentions you (@yourname) in a comment
  • Reply to your comment
  • Comment on objective you own

What It Contains:

  • Who mentioned you
  • Comment text
  • Which objective/key result
  • Link to comment

Purpose: Facilitate collaboration and discussion

5. Status Change Notifications

When Triggered:

  • Objective status changes (Draft → Active, Active → Completed, etc.)
  • Key result status changes
  • Significant progress milestones (25%, 50%, 75%, 100%)

What It Contains:

  • What changed
  • Old status → New status
  • Who made the change
  • Link to objective

Purpose: Keep stakeholders informed

6. Team Activity

When Triggered (for Team Admins):

  • Team member submits check-in
  • New team objective created
  • Team objective completed
  • Team member joins or leaves

What It Contains:

  • Activity description
  • Who performed action
  • Which objective/team
  • Link to details

Purpose: Help team leaders stay informed

7. Achievement Notifications

When Triggered:

  • Key result reaches 100%
  • Objective completed
  • Milestone reached
  • Streak achieved (e.g., 10 consecutive weekly check-ins)

What It Contains:

  • Achievement description
  • Who achieved it
  • Details about accomplishment
  • Celebration message

Purpose: Recognize and celebrate success

8. Risk Alerts

When Triggered:

  • Progress falling behind expected pace
  • Confidence score drops below 5
  • No check-ins for 2+ scheduled periods
  • Approaching deadline with low progress (<50%)

What It Contains:

  • What's at risk
  • Current status
  • Recommended actions
  • Link to objective

Purpose: Early warning system for problems

9. Administrative Notifications

When Triggered:

  • Invitation to join team
  • Role change (promoted to Team Admin, etc.)
  • Workspace settings change
  • Billing alerts (approaching limits)
  • System updates or maintenance

What It Contains:

  • Nature of change
  • What action is needed (if any)
  • Who made the change
  • Effective date

Purpose: Keep users informed of organizational changes

Notification ChannelsIn-App Notifications

Location: Bell icon in top navigation bar

Features:

  • Real-time updates
  • Notification count badge
  • Unread/read status
  • Clickable to go to relevant content
  • Can be marked as read
  • Can be dismissed

Viewing:

  1. Click bell icon
  2. See list of recent notifications
  3. Click any notification to view details
  4. Click "Mark all as read" to clear
Email Notifications

Delivery:

  • Sent to your registered email
  • Based on your email preferences
  • Can be immediate or digested

Email Types:

  • Individual notifications (as they happen)
  • Daily digest (once per day summary)
  • Weekly summary

Email Content:

  • Subject line with summary
  • Detailed message
  • Direct links to take action
  • Unsubscribe option at bottom
Desktop Notifications

Requirements:

  • Browser permission granted
  • Leemu OKR tab open or recently active
  • Notification preferences enabled

Features:

  • Pop-up notification on desktop
  • Even when browser in background
  • Sound alert (optional)
  • Click to open Leemu OKR

Enabling:

  1. Browser will prompt for permission
  2. Or go to Settings > Profile > Notifications
  3. Enable "Desktop Notifications"
  4. Grant browser permission when prompted
Mobile Notifications (if mobile app available)

Features:

  • Push notifications to mobile device
  • Lock screen alerts
  • Notification center
  • Badge counts on app icon

Setup:

  1. Install mobile app
  2. Log in
  3. Grant notification permission
  4. Configure in app settings
Managing NotificationsNotification Preferences

Accessing: Settings > Profile > Notifications

Configuring Email Notifications

OKR Activity:

  • New objectives assigned
  • Check-in reminders
  • Approaching deadlines
  • Status changes
  • Comment mentions
  • Achievement celebrations

Team Activity (Team Admins):

  • Team check-ins
  • Team objectives created
  • Team member activity
  • Team milestones

Administrative:

  • Invitations
  • Role changes
  • Billing alerts
  • System updates

Frequency for Each:

  • Immediately
  • Daily digest (9 AM your time)
  • Weekly digest (Monday 9 AM)
  • Never
Configuring In-App Notifications

Settings:

  • Enable in-app notifications
  • Show notification badge
  • Play sound for new notifications
  • Show preview in notification

Notification Categories:

  • All notifications
  • High priority only
  • Mentions and assignments only
  • None
Configuring Desktop Notifications

Settings:

  • Enable desktop notifications
  • Show when browser minimized
  • Play sound
  • Show preview text

Filtering:

  • All notifications
  • High priority only
  • None
Do Not Disturb Mode

Temporarily disable notifications:

How to Enable:

  1. Settings > Profile > Notifications
  2. Toggle "Do Not Disturb"
  3. Choose duration:
    • For 1 hour
    • For 4 hours
    • Until tomorrow
    • Until I turn it off
    • Custom time

What Happens:

  • No email notifications sent
  • In-app notifications queued
  • Desktop notifications disabled
  • Urgent notifications may still come through

Turning Off:

  • Manual toggle
  • Or automatic after set duration
Notification Management TipsManaging Notification Volume

If You're Getting Too Many:

  1. Switch to Digest Mode

    • Change from "Immediately" to "Daily digest"
    • Consolidates multiple notifications into one email
    • Review once per day instead of constant interruptions
  2. Disable Low-Priority Notifications

    • Keep check-in reminders and mentions
    • Disable general activity updates
    • Disable achievement notifications if not needed
  3. Use Filters

    • Focus on your objectives only
    • Disable team activity if not team admin
    • Disable company-wide updates if not relevant
  4. Adjust Check-in Reminder Timing

    • Change from daily reminder to weekly
    • Disable duplicate reminders
Managing Notification Timing

Best Practices:

  • Morning Digest: Receive at start of workday (9 AM)
  • End of Day Summary: Review at 5 PM
  • Weekly Summary: Monday morning for week planning

Avoid:

  • Late night notifications disrupting sleep
  • Weekend notifications if you don't work weekends
  • Multiple reminders for same item
Prioritizing Important Notifications

Keep Enabled:

  • Check-in reminders for your OKRs
  • @mentions (collaboration)
  • Assignment notifications (new work)
  • Deadline alerts (time-sensitive)

Consider Disabling:

  • General team activity
  • Other people's achievements
  • Status changes on OKRs you're not involved in
  • Administrative updates (unless admin)
Notification ActionsQuick Actions from Notifications

Many notifications allow immediate actions:

From Check-in Reminder:

  • "Submit Check-in" → Opens check-in form
  • "View Key Result" → See details
  • "Snooze" → Remind me later

From Assignment:

  • "View Objective" → Open objective
  • "Accept" → Acknowledge assignment
  • "Decline" → Notify assigner you can't take it

From Mention:

  • "Reply" → Open comment form
  • "View Context" → See full thread

From Deadline Alert:

  • "Submit Update" → Quick check-in
  • "Request Extension" → Notify manager
  • "View Progress" → See current status
Marking Notifications as Read

Individual Notification:

  • Click on notification (auto-marks as read)
  • Or click "Mark as Read" icon

Bulk Actions:

  • "Mark all as read" → Clear all notifications
  • "Clear old notifications" → Delete notifications older than 30 days
Deleting Notifications

To Delete:

  • Hover over notification
  • Click "X" or delete icon
  • Notification removed permanently

Bulk Delete:

  • Select multiple notifications (if available)
  • Click "Delete Selected"
Troubleshooting NotificationsNot Receiving Email Notifications

Solutions:

  1. Check Notification Preferences

    • Settings > Profile > Notifications
    • Verify email notifications are enabled
    • Check specific notification types are on
  2. Check Spam/Junk Folder

    • Leemu emails may be filtered
    • Add to safe senders list
    • Whitelist domain
  3. Verify Email Address

    • Settings > Profile
    • Ensure email is correct
    • Check for typos
  4. Check Email Provider

    • Some providers block automated emails
    • Check if emails are being blocked
    • Contact email admin
  5. Re-subscribe

    • You may have accidentally unsubscribed
    • Check notification settings
    • Re-enable if needed
Not Receiving In-App Notifications

Solutions:

  1. Refresh Page

    • Notifications may not be loading
    • Hard refresh (Ctrl+Shift+R or Cmd+Shift+R)
  2. Check Settings

    • Settings > Profile > Notifications
    • Ensure in-app notifications enabled
  3. Clear Cache

    • Browser cache may be stale
    • Clear and reload
  4. Check Do Not Disturb

    • May be enabled
    • Turn off if active
Desktop Notifications Not Showing

Solutions:

  1. Grant Browser Permission

    • Browser may be blocking
    • Check browser settings
    • Allow notifications for leemu domain
  2. Check System Settings

    • Operating system may block notifications
    • Enable in OS notification settings
  3. Browser Compatibility

    • Some browsers don't support desktop notifications
    • Try Chrome, Firefox, Edge, or Safari
  4. Tab Must Be Open

    • Desktop notifications require tab to be open
    • Or recently active
Too Many Notifications

Solutions:

  1. Switch to Digest

    • Change to daily or weekly digest
    • Reduces notification volume
  2. Disable Low-Priority

    • Turn off non-essential notifications
    • Keep only what you need
  3. Use Filters

    • Filter to your objectives only
    • Disable team/company-wide updates
  4. Mute Specific Objectives

    • Mute notifications for specific OKRs
    • If available in settings
Notification Delays

If notifications arrive late:

  1. Check Internet Connection

    • Slow connection delays notifications
  2. Email Provider Delays

    • Some providers batch emails
    • Delay of 5-15 minutes is normal
  3. System Processing

    • During high usage, slight delays possible
    • Usually resolves quickly
Notification Best PracticesDO:

✅ Enable notifications for your OKRs ✅ Set up check-in reminders ✅ Use daily digest to reduce volume ✅ Enable deadline alerts ✅ Turn on mention notifications for collaboration ✅ Review notifications daily ✅ Act on reminders promptly ✅ Customize to your workflow

DON'T:

❌ Disable all notifications (you'll miss important updates) ❌ Ignore repeated reminders ❌ Let notifications pile up unread ❌ Subscribe to notifications for every objective in company ❌ Keep notifications on overnight (use Do Not Disturb) ❌ Rely solely on notifications (check dashboard too)

Integration with Other ToolsSlack Notifications

If Slack integration is enabled:

  • Receive Leemu notifications in Slack
  • Customize which notifications go to Slack
  • Choose channel for notifications
  • Direct messages for personal notifications

See Integrations for setup.

Microsoft Teams Notifications

If Teams integration is enabled:

  • Leemu notifications in Teams
  • Channel or personal messages
  • Actionable notification cards

See Integrations for setup.


Was this article helpful?

0 out of 0 liked this article